How Can We Help Today?
Owned and operated by Patios Upgraded, we are happy to answer questions about patio furniture, gazebos, fire tables, or your order.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your patio furniture or gazebo ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery every step of the way.
What is your return policy?
We offer 30-day returns on eligible items. If your furniture set or fire table does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or size?
Exchanges are handled on a case-by-case basis. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right patio furniture set for my space?
Start by measuring your patio or deck area, then consider how many seats you need for everyday use versus entertaining. Our product descriptions include dimensions and seating capacity to help you find the best fit.
Are the fire tables safe to use on a wooden deck?
Most of our fire tables are designed with heat-shielded bases, but we recommend placing a non-combustible mat underneath when using them on wood surfaces. Check each product listing for specific safety guidelines and clearance requirements.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Responses
Our team aims to reply to every inquiry within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
If your patio furniture or fire table is not the right fit, our 30-Day Returns window has you covered.
